FAQ

Frequently asked questions

VISITING MINNEAPOLIS

Visiting Minneapolis


We are only 11 miles from the Minneapolis/St. Paul Airport. Unless you’re planning on driving outside of the Twin Cities, we recommend hiring a driver. We recommend hiring Arlen Rosseau. He will give you a flat rate of $40.00 from the airport to downtown Minneapolis. His number is 612 703 0881.





HOW WE WORK

How far in advance do I need to book a makeover?


We are now currently booked through 2020. Learn about our new Personal Transformation Experience for 2021.




Do you travel to do makeovers or do online consultations?


No, please visit our studio.




Do you know anyone in my area who does what you do?


Our makeover is unique, and you will be hard-pressed to find a Christopher duplicate




Where do I go if I need help and would like your input?


If you are unable to travel to Minneapolis to book a makeover, consider purchasing Christopher’s book, “Staging Your Comeback, A Complete Beauty Revival for Women Over 45.” Or, subscribe to our Youtube channel.




Will I be able to repeat the look when I get home?


We will give you as much information on how to duplicate the look, but cannot guarantee that you will be able to repeat it.




Will Christopher sing for me?


Tip dependent. ;)




What if I don’t like the makeover?


If you are unhappy for any reason, please let us know before you leave. We do everything we can to make sure you love your new look.




Do you offer gift certificates?


We no longer offer gift certificates.




What is your cancellation policy?


Because your makeover is reserved, especially for you, we ask that you notify us 48 hours in advance to change or cancel appointments without penalty. Appointments canceled less than 48 hours will be charged 50% of the price of the canceled service and 100% of the service in the event of a “no-show.”




Do you allow children in the studio?


We ask that you respect our other guests’ by leaving your children at home or with the supervision of another. This allows you time for yourself to better enjoy your experience




Can I bring friends and family to watch?


Your support team is welcome at the onset of your makeover. We ask that they remain in the lobby during your makeover, or take time to enjoy the many sites around the studio. (See Things To Do). It also makes for a more dramatic “reveal!”




Do you provide the products you use?


Yes, we sell all the makeup and haircare products that we use during your makeover




How To Get The Most From Your Makeover


We suggest you arrive the day before your makeover, especially if flying in. You may also want to consider staying an extra day (or two) since your makeover may take longer than expected. We don’t want you to feel rushed. Choose accommodations close to the studio. There are plenty of exceptional places to stay within blocks of our studio. Check out our lodging recommendations. Feel free to show up early and relax at Wilde Cafe and Spirits, located just steps from our front door. Wear something comfortable for the day but bring something beautiful to change into for your “big reveal.” Order lunch from our menu (at your expense) and enjoy the break with your fellow makeovers-in-progress. Make it a memory. Whether it's just a casual dinner or a night on the town, plan something after your makeover and make the magic last.





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